About SEIKOU
Before you can buy SEIKOU INTERNATIONAL HOLDINGS LTD. products, you must register as a member. Please read our Terms of Service and Privacy Policy and complete our Contact Form in the Contact section. Our staff will contact you shortly. If you have any questions or concerns regarding credit card transactions, please fill out our contact form in the Contact section.
Luxury
From traditional to modern designs, browse through our selection of Swiss Made timepieces and world-class jewellery items to find the perfect accessories for you and your loved ones.
Home Care
Create the best environment for you and your family. Comprising state-of-the-art, certified and internationally recognised water and air purifiers, our home care product line provides you with a safe, clean, and healthy home.
FAQ
How do I place my order?
Before you can purchase SEIKOU INTERNATIONAL HOLDINGS LTD. products, please read our Terms and Conditions and Privacy Policy and fill out our Contact Form found in Contact Us section. Our staff will contact you shortly.
The first step to complete your order on our SEIKOU INTERNATIONAL HOLDINGS LTD. website is to select a product and add it to your cart. This can be done by verifying the product details to ensure that you’re buying the correct edition, selecting the quantity, and clicking on the “Buy Now” button.
Your “Mini Cart” on the right-hand side of the site will be appropriately updated.
After adding a product to your cart, you have the options of:
- continuing to shop;
- viewing your cart to edit quantities and verifying your shipping charges;
- visiting the product pages of the items in your cart by clicking on each item; or
- checking out.
Once you are done, click on the large “Checkout” button at the bottom of your Mini Cart. This will start and guide you through the order confirmation sequence.
Once you’re on the “Shipping and Payment Methods” screen, you will be shown your shipping and billing addresses.
It is important that you check your shipping and billing address(es). Common mistakes include missing flat / unit numbers, floors, and incorrect or incomplete street information. An accurate address allows us to deliver to you without delay.
If you detect any mistakes, you can click on the “Modify” link and change your address.
The final shipping charges may be recalculated if you change the country you’re shipping to. After verifying your shipping and billing address(es), select the payment method.
You will then be directed to the secured payment page to key in your credit card details to complete the payment. We accept payment via Visa and Mastercard credit or debit card only. Note: Your order will be queued and processed only after we receive your payment.
What payment methods do you accept?
We offer an easy and secure payment option for our customers. We accept payment via credit card only.
Please note that payment is required before we process your order. Transfers made by 3PM Hong Kong time will be processed the same day.
Can I cancel my order and how can I return the goods?
You may cancel your order and return the goods to us within a certain time frame upon your written request and if the product(s) is/are under good condition, as specified in our Terms and Conditions.
How long will my order take to arrive?
Standard delivery orders to most areas of Europe take around 10 to 15 working days. International delivery orders normally take around 15 to 30 working days, depending on local customs clearance. You can refer to remarks on the product selected for references.
How can I get help or ask more questions?
Please fill in the form under Contact Us for any enquiries.